International Property Consultancy
Associate – Commercial Property Management. Central London Offices
Up to £70,000.00 plus bonus & benefits. Depending on experience.
Location: London, Hybrid
We are currently searching for an Associate to deliver exceptional property management for prestigious, tech-forward Central London office assets.
My client’s Property & Asset Management team delivers property management services across a 275m sq ft portfolio consisting of over 2000 assets. This Central London Office role involves working with one major institutional client and being their main point of contact.
DAY TO DAY:
- Receiving, progressing, and making recommendations on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest
- Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion
- Respond to technical queries in regard to the lease or licences
- Resolving occupier matters that may influence valuation/investment consideration
- Work with Accounts to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required
- Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs.
- Work with various ESG and FM teams on ESG initiatives and implementation.
- Alongside colleagues manage third-party suppliers’ performance.
- Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed.
- Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors.
- Lead the team and provide expert advice on all property management matters to support transaction
- Management of formal quarterly meetings with individual asset managers providing expert advice and reporting after.
- Understand client PMA, asset strategies, and KPIs that you are responsible for.
- Support and deliver all client KPI and deliverables.
- Engage with occupiers to maintain high customer satisfaction.
- Gather intelligence on occupier business activity on behalf of client.
- Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners
- Working with third parties and other internal teams on Major Works and other site-based projects
- Understand relevant Health and Safety legislation and help implement compliance measures.
- Support annual insurance renewal process
- Have oversight of all insurance matters across the site
- Ownership of end-to-end claims process.
- Action necessary management activities on behalf of the client and their insurers.
- Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process.
Additional Responsibilities
- Play an active role in securing new business and expansion of existing client relationships.
- If required line manage team members to guide career progression / manage performance.
- Continually driving change and progress in the business to evolve with Client and market demands
- Project based work (internal & external)
- Identify cross-selling opportunities.
- Investigate and remedy pre-existing property management issues.
YOU:
- 5+ years in property management
- Recognised subject matter expert with proven Central London office experience
- Strategic thinker with innovative problem-solving skills
- Strong commercial acumen and client relationship skills
- Results-driven with ability to set and achieve ambitious targets
- Self-motivated leader who fosters teamwork
- Excellent communication and negotiation skill
- Advanced IT skills, particularly in property management systems.
- Sharp analytical and problem-solving abilities
- Excels in financial planning and operational reporting
- Experience with cross-functional projects
My client operates a hybrid work policy that allows employees to work from home and the office.
If you think the role above could be the next step on your surveying journey, please apply using the link.
If you’re looking for a role within Property Asset Management but interested in a different asset class or type of company, we’d still like to hear from you. Not all of our roles are advertised and often, my clients will want to speak to talented Surveyors.